Our client has a very unique collectible product that will be in demand through the holiday season, and will take two additional experienced candidates to help its customer service team from now through January. Working from 8-5 Monday through Friday, you would be working with the client's distributors, retail and other customers to:
- answer any questions or concerns about orders in process
- communicate details related to pricing and policies
- maintain relationships and learn customers well enough to suggest additional product options
- track accounts where orders require replenishment
- enter orders into the system for fulfillment
- process shipping documents and returns
- run credit card payments as appropriate
- send out regular communications to customer database
Experience with QuickBooks is strongly preferred, and the pay rate for this assignment will be set based on the overall match of your background with the duties and experience used by our client. It will be a fun holiday season in a setting where an upcoming merger may also give you unknown opportunities!
