This opening is a match for someone who is enjoys the world of technology, since you'll be interacting with customers who are purchasing the latest internet-based services for their business operations. Our client is a family-owned business with a solid record of success (we are a customer ourselves), and a focus on staying on top of the industry.
In the role, your responsibilities will look like this:
- answering calls with customer requests for service and quotes
- attending meetings with customers to help understand their needs
- overseeing project management for a customer
- helping a customer through installation and training
- serving as a resource to your customers as they use their new systems
- properly dispatching technicians when on-site technical help is appropriate
The job is intended to be a full-time (8-5) position, with benefits provided upon hire. It's a small office setting, with growth opportunities for a team player who understands the commitment to the customer and the reason you might stay past 5:00 once in a while until that customer's problem is resolved.
