Location -
Elkhart,
Posted
, Salary - $18-23/hr.
Our client's showroom/office will be hiring a CSR who will interact with customers as they work on remodel or new construction projects, helping to price orders and arrange installation of the company's product line. This is a full-time opening working a basic schedule of 8am to 4:30pm, although it needs a candidate who is willing to stay late or occasionally work on a Saturday if needed.
The job's key responsibilities include: - handling customer inquiries by phone, email, chat or in person
- providing information about products, services, and company policies
- processes orders, returns, and updates to accounts
- identifying trends in customer feedback and recommending improvements
Previous customer service experience is preferred, although it's not absolutely required - the starting pay is a wide range to allow for choosing the combination of the right aptitude and experience. You'll need to be comfortable using computers, CRM software and multiple systems, and demonstrating a positive, professional attitude as you work with your team and customers. If you enjoy design and home decorating or improvement, this is a great way to apply your customer service experience!
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Location -
South Bend,
Posted
, Salary - $24-33/hr. (salary equivalent)
Our client's opening will provide support directly to the officers of a major financial institution, handling complex and confidential administrative duties. This is a career move for someone looking for a high-level role that will manage digital workflows, coordinate communications, manage scheduling and travel, and serve as a trusted advisor to the C-suite.
On a daily basis, it's a match for a candidate who brings the experience to handle: - modern scheduling and communication tools across a variety of digital platforms to arrange meetings, travel, itineraries, etc..
- perform research and help to prioritize the issues and concerns that will be addressed by the officers based on directions given for courses of action
- arrange complex plans, agendas and documents for meetings
- help to draft correspondence and prepare presentations and reports that are highly professional and confidential
- dictation for the preparation for that documentation and reporting
- completion of necessary compliance training related to the position
Our client would like to meet candidates with 3 to 5 years' experience in a related field, who have advanced proficiency in MS Office Suite and collaboration tools such as Teams, Sharepoint, Co-Pilot, etc. A degree is preferred, along with references who will say that you can handle high-level projects and a fast pace, and that you work with integrity. The benefits and exposure in this role are virtually unmatched in the community; it is a genuine career-making opportunity!
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Location -
Mishawaka,
Posted
, Salary - $15/hr+
This position is a great opportunity to use the receptionist skills that you've gained and transfer them into the healthcare field. In our client's full-time (8-5) position, you'll serve as the patient's point of contact for all medical spa services, providing information about the staff, the overall practice, and the procedures. You'll also be cross-trained to answer questions that patients might have about scheduled elective surgeries.
Your responsibilities might include: - handling phone calls
- scheduling appointments
- check-ins for appointments
- consultations to handle questions
- assisting with product purchases
- maintaining patient charts
- providing information on upcoming procedures
- creating invoices
- managing payments
It's a match for someone with a professional presence, an outgoing and customer oriented personality and an energetic attitude. There will be a lot of detail to manage in this position, and it would be helpful to have some business education or previous exposure to the medical profession. All candidates should bring proficiency with MS Office and a proven work history interacting with the public in an office setting. Our client can offer a solid benefit package and a boost to your career if you've been looking for the right foot in the door!
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Location -
Mishawaka,
Posted
, Salary - $22-25/hr.
Our client's opening is a unique one - working as a type of project coordinator in this service business where you will: - interact with walk-in customers
- schedule technicians for jobs already quoted
- attend individual events
- go into the field to check on projects
The job itself is full-time, working from 7:30-4 Monday through Friday with occasional Saturday availability remotely as needed and prescheduled. Because the position supports sales, it participates in a commission and incentive program in addition to the hourly base pay. This is a family-owned company that has been very successful in the industry by having high standards of professionalism. The right candidate will bring that kind of presence along with a sales-oriented background.
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Location -
South Bend,
Posted
, Salary - $25-35/hr.
Our client is looking for a candidate who can lead, coach and develop a team of three CSRs who are focused on account management, order administration, and delivery coordination of its specialty product. The ideal match would come from inside sales at a high level, or a senior CSR/early management career candidate.
Working an 8-5 schedule, with starting pay based on experience, the job would: - manage the day-to-day order entry, pricing, inventory coordination, and delivery timelines
- serve as the liaison between sales, production, logistics, and customers
- maintain the company's relationships with its retail partners
- prepare and analyze sales reports
- oversee the ERP system accuracy (experience in Great Plains preferred)
- support forecasting and production planning
- collaborate with field sales, marketing and operations teams
You'll need to have a strong knowledge of Excel, experience in a customer service/inside sales operation setting, and and a bachelor's degree in business, marketing or a related field. This position comes with full benefits and the opportunity to work in a very unique product field.
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Location -
South Bend,
Posted
, Salary - to $19/hr.
Our client's professional services office will be setting aside the virtual assistant option they have been offering their clients in favor of a live support team member - someone who will not only provide the administrative help needed to complete tasks but who can communicate well both by phone and in writing with their clients. This would initially be a position offering around 20 hours weekly on an agreed-upon schedule, with a strong likelihood of more hours in the future.
It's a match for someone with previous experience in a setting where you've had exposure to financial services in some form. Our client is not opposed to some training and will set the starting pay rate based on how much training is needed, but prefers some knowledge of insurance/investments, etc. if possible.
On a daily basis, your duties would look like this: - Opening or closing the office
- Greeting clients coming in for appointments
- Managing the appointment calendar, including calling/emailing clients about appointments
- Documenting client interactions and providing support services
- Preparing meeting documents and various reports and correspondence
- Handling mail, files and clerical tasks
You'll need to be comfortable using Word, Excel and Outlook daily, and being part of a small team that takes pride in working at a fast, organized pace to serve a large client base. We've hired for this client previously with great success; it's a well-respected firm!
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Location -
South Bend,
Posted
, Salary - $19-24/hr.
Our client's opening is a match for someone who enjoys being in the center of all the action. It's an entry-level role in their organization suited to a candidate with strong administrative and communication skills who has the MS Office and business experience necessary to quickly learn and take on these responsibilities:
- updating vendors and clients about project status and deadlines
- collaborating with management and team members to keep all parts moving
- track inventory, shipping, installation, and other activities necessary for a project
- maintain software designed for real-time project monitoring
- work with vendors to make sure they are securing materials needed
- managing the administrative tasks needed for a project
If this sounds like fun to you, and you would enjoy being part of a small, energetic company that works closely together, this opportunity is a unique one for a candidate with great interpersonal skills and the desire for professional development! Our client is committed to offering a career track, work/life balance schedules, and one of the best benefit packages we know about in the area.
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Location -
Elkhart,
Posted
, Salary - to $25/hr.
Our client is growing, switching to a new ERP system, and adding a position for someone with experience to take on accounts payable and receivable functions for their company. This will be a full-time (8-4:30) in-office position joining a family-owned team where the owners will know your name and you'll enjoy working in a great, friendly atmosphere.
The starting pay rate will be based on experience handling all aspects of accounts payable and receivable processing. It's a generous wage because the benefits package here is under development so there is room for negotiation depending on the scenario for the right candidate chosen.
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Location -
Mishawaka,
Posted
, Salary - $18-20/hr.
Our client's small communications business has been successfully operating in the world of technology for many years, and you can help it continue into the future! As a Project Manager, your role would be to serve as the connection between customer, technician, and sales; properly identifying the need and the resources that will best meet it.
This is a position that works primarily in the office from 8-5 Monday through Friday, although the ideal candidate would be willing to come in a little early or stay a little late if a particular project required it once in a while. A typical day or week might look like this: - coordinating a meeting to introduce customers to product features
- overseeing a project that is in motion to make sure all equipment and service time is scheduled and programmed correctly
- going onsite to make sure the installation process runs smoothly for the customer
- providing training to new system users
- being available to current customers for upgrades, questions, other trouble-shooting assistance
- creating dispatch orders for on-site technician needs
It's a match for someone who enjoys the combination of technology and customer interaction. The best background is something showing your ability to be a self-starter who can identify what should be the priority at any given time, and to juggle multiple projects on any given day. If you enjoy work that provides a new challenge every day, as well as the chance to meet new people and learn new things constantly, this is a setting where you will thrive!
For a small business, the benefits here are very nice, including medical and retirement options and a commitment to your growth as an employee by the owners.
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Location -
Elkhart,
Posted
, Salary - $25/hr.
This opening in our client's offices comes about due to the retirement of a long-time sales secretary, and is a match for an experienced candidate at the top of their game in professionalism and communication. It's a full-time position working 8-5 Monday through Friday, with the option to end your workday at 4pm if you choose to work through lunch.
Working for a small business contractor that takes great pride in its operation, this position is a key role in running the office efficiently and interacting with customers. A typical day or week might see you: - helping the sales staff prepare proposals
- working on marketing pieces
- answering phones
- assisting in the showroom
- scheduling and confirming customer appointments
It's a match for someone whose previous experience proves proficiency on the telephone, familiarity with MS Excel, and great communication in person, by phone, and in writing. The dress code is business casual, with jeans acceptable on Fridays; and the benefits package is outstanding for a small business, with full medical, retirement and paid vacations.
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